Questions

The questions people actually ask.

Including the ones most of this industry would rather field on a sales call. If yours is not here, ask it and a real person will answer.

Cost and commitment

What does Dragoneye cost?

You pay per survey, not per year, and there is no subscription and no seat licence. The figure itself is deliberately not published, because many of our clients white label Dragoneye and set their own price, so it is theirs to name rather than ours to print. Ask and you will have it in short order. The pricing in full.

Is there a subscription?

No. Dragoneye is paid for per survey, so a month with no flying costs you nothing. A yearly licence is an overhead you carry whatever happens; a cost per survey belongs to the survey that created it.

Do you charge per acre, per drone or per user?

No to all three. The price is per survey regardless of site size, how many drones you fly or how many people open it. Five seats come with a survey, and client viewing on top of that is unlimited.

What happens after the first year?

The price of a survey includes its first year online, and keeping a site online beyond that year carries a further cost that is agreed with you before it applies. The same is true of seats beyond the five that are included. Nothing changes on an invoice without being discussed first.

What if I only fly twice a year?

Then you pay for two surveys, and nothing in the ten months between them. This is the case the per-survey model exists for: irregular, seasonal or project work, where an annual licence charges you the same whether you flew fifty times or not at all.

What it does

Can I measure stockpile volumes?

Yes. Draw a boundary round a pile and the volume comes back in cubic metres, converted through to tonnes and to value using a material library set up for your site, with your densities and your prices. The same shape, measured the same way, every month. The volume is read from tens of thousands of points on the pile's real surface rather than estimated from a cone.

How does it handle cut and fill against a design?

Bring your design in and the same selection that measures a volume will measure it against that design, so you see what is still to move before the site matches the drawing. It works the same way against a flat level across the top of a hole, which tells you how much has come out or how much it would take to fill.

Can I compare one survey to another?

Yes. Any selection can be measured against the previous survey, so you see what has moved between two flights, as a figure and as a heat map. Every flight of a site stays on it, so you can move back through them and watch the ground change.

Does it do cross sections?

Yes, anywhere on the site, without going back out to take one. A section can be cut across a road, through a tip face or along any line you draw, and compared between surveys or against your design.

Can I measure haul road grade and condition?

Yes. Dragoneye reads how steep a road is along its length, how rough it is, and where it is rutted or lifted. It is the same question a road survey answers, taken off a flight rather than a walk.

Accuracy and proof

How accurate is a drone survey in Dragoneye?

1 to 3 cm, in good conditions, with proper survey control. That is deviation on measured detail, and it sits in the same band a traditional survey is held to. Anyone quoting millimetres for a drone survey is describing a laboratory rather than a quarry.

How does it compare against weighbridge tonnage?

A well controlled survey measured against a known ground surface should reconcile with weighbridge tonnage to within a couple of per cent. Most of the gap between a survey figure and a weighbridge is not the survey. It is the density you applied, and the ground you assumed was under the pile.

Do I need ground control?

For measurements you intend to invoice or build against, yes. Control is what ties the model to your own grid and keeps the numbers honest between one flight and the next. Dragoneye reads coded ground targets that find themselves in the imagery, so laying control does not have to mean a day of manual tagging.

Can I show a client where a figure came from?

Yes. Every figure is stored with the shape that was drawn, what it was measured against, the date, and the version of the engine that produced it. Whoever you send a report to can open the measurement behind a figure and see it for themselves, if you choose to let them.

Can a figure be changed after a client has signed it off?

No. Corrections are added as new records rather than written over the top, so the number a client signed off is still there a year later with everything that led to it. People pour concrete against these figures, so a number that could quietly change would not be a number.

Data and formats

What file formats can I bring?

DXF, IFC, LandXML, LAS and LAZ, GeoTIFF, SHP, GeoJSON, KML, OBJ, glTF and CSV points. A LandXML file brings its alignments in with it, so a road centreline arrives as a true centreline and the grade you have built is measured against the grade you drew, along the line you drew it on.

Can I get my data back out?

Yes. DSM, DTM, orthomosaic, point cloud and tiled 3D models, at full resolution. It is your data and it stays your data. Nothing is held back to keep you paying.

Does it work in my coordinate system?

Yes. Dragoneye works from the full EPSG register rather than a shortlist, so any national grid, state plane or UTM zone you work in is available, along with the datum-correct UTM zone for your location. Your figures come back reading like the ones on your own drawings, with nothing to convert.

Does Dragoneye work outside the UK?

Yes. Projections and grids are global, and heights come through the published geoid for your region. Where a country publishes a geoid model we hold it or we go and get it, rather than telling you to find your own. If your control is orthometric, no geoid is involved at all.

Do I need a workstation or a desktop licence?

No. Dragoneye runs in a browser, on whatever the person happens to be holding. There is nothing to install, no Windows-only licence to buy, and nobody waiting on the one machine in the office that can open the file.

Inspection

Can Dragoneye inspect buildings as well as survey ground?

Yes, and on the same platform rather than as a separate product from a separate company. An inspection flight is not a survey flight: it goes in close, at a ground sample distance a survey never attempts, so the model resolves the fabric itself and not just the shape of the building. See a real building inspection.

Does the inspection follow the RICS Home Survey Standard?

Condition follows the RICS Home Survey Standard: green acceptable, amber repair required, red urgent or serious, set against the RICS elemental list. Risks are scored on impact and probability across the building, the people in it and the legal position, so there is nothing to translate at the far end. The standard itself is published by RICS.

Is Dragoneye accredited or endorsed by RICS?

No. Dragoneye is not currently affiliated with, or endorsed by, RICS, and the RICS Home Survey Standard is referenced for its condition ratings only. We use the standard because it is the one your client already reads, not because anyone has approved us to.

Can it reach roofs and chimneys?

Yes, and that is much of the point of flying an inspection rather than walking one. Chimney stacks and high roof slopes hide some of the most serious defects, cracked pots, eroded flaunching, spalled brickwork and slipped tiles, and they are the hardest things to see from the ground or off a ladder.

Getting started

Do you fly the survey, or do I?

You do, or whoever already flies for you does. Send us the flight and your control and it comes back as your site, whole and to scale. If you do not have a pilot, say so when you get in touch: we know people who fly the way this works, trained to the standard we teach. And if you would rather train your own, that is what the Dragoneye Academy is for.

Can my client see the site without paying for a seat?

Yes. Client viewing is unlimited and nobody has to buy a seat to look at a site you share with them. This is the one thing on this page we know the rest of the market does differently: most platforms gate the useful tier per user.

How do I start?

Tell us what you fly and how often, and a real person answers with what it would take, what it costs and whether it suits your work at all. If it does not, we would rather say so. There is no card and no commitment, and nothing is processed for free, so nobody is being sold a trial that turns into an invoice.

Still nothing that answers yours?

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